详情

Becoming A First Time Manager (Unleashing Your Talent)

Course Duration: 2 Days

Introduction

Managing the process and workload is just not enough nowadays. Instead, the modern-gen-y manager needs to be able to motivate their teams, be able to manage change, deal with difficult people, manage performance, they need to be able to coach and develop their staff - the list goes on!

Learning Outcomes / Benefits

At the end of this session, participants should be able to:

Improve their knowledge on the skills needed for a Manager
Learn the attitude and behavior patterns needed to be effective
Work on improving the relations with the staff through EQ elements
Understand the impact of proper communications
Improve their problem solving skills
Understand the important roles they play in their respective organizations

Key Contents

Module 1: What Makes an Effective Manager?

Management vs Leadership
What Makes an Outsatanding Manager?
Management Best Practice

Module 2: Leadership in DISC

Exploring Personalities in Leadership - DISC Method
Identifying Leadership Style - Suits to Your Need
Bridging the Gap Between Employees and Organization - Through Manager
Managing Conflict at Work

Module 3: Communicate Effectively

Communication vs Effective Communication
The Art of Listening, Questioning & Feedback - Core Element in Manager
Communication in Leadership - What Do You Need to Know
Identifying Leadership Styles - Using NLP Method

Module 4: The Art of Delegating & Managing Time Effectively

Paretto Principle - 80/20 Rule
Urgent / Important Matrix - Managing Time Effectively
Exploring Model in Delegation - 3 Easy Way (Using NLP Method)

Module 5: Values of A Talented Manager

Exploring Core Values in Mankind
Value Elicitation Card - Understanding Strength of Values in Manager
3 Hats of Leadership - When and How to Use
Driving Values in Organization to Achieve Success