Communication Excellence At Workplace

Introduction

We live in a world where good communication techniques and public speaking skills decide how effective and successful we can be. To communicate effectively is arguably the most important skill for today’s leaders who, in their day-to-day work, must influence, sell, and manage stakeholders, as well as build rapport and inspire trust with their team.

Unfortunately, most people suffer from anxiety or fear of speaking in public or presenting at meetings. Learn to captivate your audience, be an immersive communicator, and an effective presenter. Charm your audience to believe what you do by joining this 2-day communication program.

Learning Outcomes / Benefits

• Improve emotional connections
• Communicate with confidence
• Captivate attention
• Influence, persuade and negotiate for win-win
• Design powerful presentations and business pitches
• Develop rapport and inspire trust
• Be an effective communicator, leader and/or coach

Key Content

Module 1: Foundations Of Effective Communication

• Importance of communication
• Potential vs Clouds

Module 2: Practise NLP Model Of Communication

• NLP and the mind
• Values, beliefs, emotions, and behaviours

Module 3: Build Rapport

• 3 keys to rapport
• Body language vs Calibration

Module 4: Frames

• Agreement Frame
• Reframing

Module 5: Powerful Language Patterns

• Communication at subconscious level
• Questioning techniques

Module 6: Metaphors

• 4 steps to develop metaphors
• Art of story-telling

Module 7: The WOW Factor

• Elevator pitch
• Business pitch

Module 8: Digital Communication

• Leveraging digital tools
• Best practices for virtual meetings

Target Audience

Working professionals (all levels), anyone who is keen on personal growth and professional development, and anyone who wants to be an effective communicator, leader, or coach.

Methodology

• Full immersion, experiential learning
• Presentation and group discussion
• Practical examples and real-life experiences
• Activities, exercises & role-plays
• NLP techniques of communication