Description
Description
Model: X2P
FANVIL Call Center IP Phone
The X2P is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone. The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320x240 color LCD that guarantees both a smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P supports 2 lines and plus SRTP/HTTPS/TLS, VLAN and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service.
Key Features
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Professional IP phone customized for call center
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2 SIP Lines, 3-way conference
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2.8” (320x240) color-screen (Only X2P)
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Support call center headset (RJ9 port, 3.5mm port)
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Electronic Hook Switch (EHS) support for wireless headset
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LED function Keys for Mute/Hold/Call Forwarding/Headset
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Support off-hook/on-hook by pedal switch
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Support LDAP, XML Phonebook
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10/100Mbps Ethernet, PoE integrated (X2CP/X2P)
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Compatible with major platforms: Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya etc
Technical Specifications
Generic
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2 SIP Lines
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2 SIP Lines
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HD Voice
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PoE Enabled (X2CP/X2P)
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Headset mode
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Optional External Power Supply (X2CP and X2P Optional)
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Requires headset
Phone Features
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Local Phonebook (500 entries)
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Remote Phonebook (XML/LDAP, 500 entries)
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Call logs (In/out/missed, 600 entries)
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Black/White List Call Filtering
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Screen saver(Only X2P)
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Voice Message Waiting Indication (VMWI)
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Programmable Soft keys
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Network Time Synchronization
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Support Plantronics wireless headset (Through Plantronics APD-80 EHS Cable)
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Support Jabra wireless headset (Through Fanvil EHS20 EHS Cable)
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Support Recording (Through Server Recording )
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Action URL / Active URI
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uaCSTA
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Full-duplex Acoustic Echo Canceller (AEC)
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Voice Activity Detection (VAD) / Comfort Noise Generation (CNG)
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Background Noise Estimation (BNE) / Noise Reduction (NR)
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Packet Loss Concealment (PLC)
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Dynamic Adaptive Jitter Buffer up to 300ms
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DTMF: In-band, Out-of-Band – DTMF-Relay(RFC2833) / SIP INFO
Call Features
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Call out / Answer / Reject
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Mute / Unmute (Microphone)
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Call Hold / Resume
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Call Waiting
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Intercom
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Caller ID Display
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Anonymous Call (Hide Caller ID)
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Call Forwarding (Always/Busy/No Answer)
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Call Transfer (Attended/Unattended)
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Call Parking/Pick-up (Depending on server)
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Redial
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Do-Not-Disturb
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Auto-Answering
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Voice Message (On server)
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3-way Conference
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Hot Line
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Hot desking
Audio
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Wideband ADC/DAC 16KHz Sampling
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Narrowband Codec: G.711a/u, G.723.1, G.726-32K, G.729AB
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Wideband Codec: G.722
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Web-based Packet Dump
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Configuration Export / Import
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Phonebook Import/Export
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Firmware Upgrade
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Syslog
Networking
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Physical: 10/100Mbps Ethernet, dual bridged port for PC bypass
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IP Configuration: Static / DHCP / PPPoE
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Network Access Control: 802.1x
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VPN: L2TP / OpenVPN
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VLAN
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LLDP
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QoS
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RTCP-XR(RFC3611), VQ-RTCPXR(RFC6035)
Protocols
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SIP2.0 over UDP/TCP/TLS
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RTP/RTCP/SRTP
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STUN
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DHCP
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LLDP
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PPPoE
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802.1x
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L2TP
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OpenVPN
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SNTP
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FTP/TFTP
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HTTP/HTTPS
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TR-069
Physical Specifications
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LCD x1:
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X2C/X2CP: 128x48 dot-matrix backlit display
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X2P: 2.8 inch (320x240) color-screen
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Keypad: 23 keys, including
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4 Soft-keys
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4 LED Function keys (Mute, Hold, Auto Answer, Headset )
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12 Standard Phone Digits keys
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2 Volume Control keys, Lower/Increase(Left/Right)
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1 Volume Select key, (Page Down)
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1.5M CAT5 Ethernet Cable x1
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Earphone bracket x1
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Back Rack x1
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3.5mm Port x2: Headset x1, Foot pedal x1
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RJ9 Port x2: Headset x1, Monitor earphone x1
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RJ45 Port x2: Network x1, PC x1 (Bridged to Network)
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DC Power Input: 5V/0.6A
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Power Consumption: Idle 0.9~1.6W, Peak 1.6~2.5W
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Working Temperature: 0~45℃
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Working Humidity: 10~95%
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Installation: Desktop Stand
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