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Support, Management & Maintenance
At PCTECH, we have the people and the technology to ensure that your core IT infrastructure remains an asset you can rely on.
Your IT infrastructure is the framework that allows your organisation to function.
Our determination and dedication to the excellence means that you can have total confidence in our ability to grow your IT infrastructure and to ensure that it is cared for as if it were our own.
We offer a combination of pre-emptive monitoring, reactive monitoring and rapid problem resolution, via a range of support applications.
Network management support services:
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Full 24/7 internet connectivity monitoring
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Capacity management
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Availability management
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Asset database
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Hardware resilience monitoring
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Automatic software alerting
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Security alerting
IT outsourcing services:
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Full IT support and outsourcing
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Assisted IT support and servicing
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Managing specialist IT projects
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Malaysia
