GROOM YOUR BRAND & FRONT LINES

course summary 

This comprehensive course is designed to empower businesses to cultivate a strong brand identity while equipping frontline staff with the skills and knowledge to effectively represent that brand and deliver exceptional customer experiences. Through a blend of theory, practical exercises, and real-world case studies, participants will gain insights and strategies to elevate both their brand presence and frontline service delivery.

Topic 1: Brand your image & Attitude
Topic 2: Positive Body Language for customer service.
Topic 3: Groom Your Visual Impact
Topic 4: Skin Care & Make up (Women)
Topic 5: Skin care & hair styling (Men)


Course Outline

HRD Corp will be introducing a service fee that will be imposed to HRD Corp registered training providers starting from 1 February 2021 as stated in Training Provider Circular no.3/2021.  In line with the implementation of the service fee, HRD Corp has revising its terms and conditions for course registration.
As such, HRD Corp Claimable Courses course registration process has been simplified to allow different type of courses to register.

The changes on HRD Corp Claimable Courses process are as follows:
Training providers do not have to provide complete course content.
The minimum requirement for trainer is 1 (one) trainer only. No minimum for e-learning (self-paced) course.
The minimum total duration of the course is 4 hours.
The actual claimable fee, training hours, type of training, and complete course information is subject to approval of each individual grant application.