Penerangan
ISO 9001:2015 Process Based Internal Auditing Training
Course Duration:2 Days
Introduction
The process based internal auditing is a management tool that enables the company to take an independent and accurate snapshot to see what an organization looks at a point in time. It checks the 3Cs (compliance, consistency and continual improvement) of an effective ISO 9001 and identifies the room for improvement.
This course will highlights also the new areas of ISO 9001:2015 to be covered under the audit plan.
Course Objectives
Upon completion of this program, participants will be able to:
- To understand management system auditing principles and practices necessary to meet the requirements of ISO 9001:2015
- To provide participant with an understanding of process approach auditing
- To learn and utilize essential audit techniques and skills
- To plan, develop, executing internal audit program
- To report the internal audit findings and present audit summary effectively to their management
Key Content
Module 1: Quality Management System - ISO 9001:2015
- New areas of ISO 9001:2015 to be covered under the audit plan
Module 2: Overview of Internal Auditing
- Introduction to auditing
- Why audit and its benefits
- Auditing principles
- Type of audits
- Role of internal auditor
Module 3: Pre-Internal Audit Activities
- Overview on process approach
- Audit strategy
- Audit trail
- Audit sampling plan
- Audit checklist
- Constructing audit questions
Break Out Exercise: Constructing audit strategy, checklist and question
Module 4: On-Site Auditing
- Auditor communication skills
- Collecting and verifying audit information
- Objective evidence gathering process
- Notes taking during audit
- Generating audit findings
Break Out Exercise: Mock up audit
Module 5: Post Audit Activities
- Non-conformities report writing
- Conducting audit follow up
- Auditee post-audit actions
- Auditor post-audit actions
- Nonconformity - review and closing
Break Out Exercise: Audit report writing and presentation
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