Penerangan

Becoming A First Time Manager (Unleashing Your Talent)

Course Duration: 2 Days

Introduction

Managing the process and workload is just not enough nowadays. Instead, the modern-gen-y manager needs to be able to motivate their teams, be able to manage change, deal with difficult people, manage performance, they need to be able to coach and develop their staff - the list goes on!

Learning Outcomes / Benefits

At the end of this session, participants should be able to:

• Improve their knowledge on the skills needed for a Manager
• Learn the attitude and behavior patterns needed to be effective
• Work on improving the relations with the staff through EQ elements
• Understand the impact of proper communications
• Improve their problem solving skills
• Understand the important roles they play in their respective organizations

Key Contents

Module 1: What Makes an Effective Manager?

• Management vs Leadership
• What Makes an Outsatanding Manager?
• Management Best Practice

Module 2: Leadership in DISC

• Exploring Personalities in Leadership - DISC Method
• Identifying Leadership Style - Suits to Your Need
• Bridging the Gap Between Employees and Organization - Through Manager
• Managing Conflict at Work

Module 3: Communicate Effectively

• Communication vs Effective Communication
• The Art of Listening, Questioning & Feedback - Core Element in Manager
• Communication in Leadership - What Do You Need to Know
• Identifying Leadership Styles - Using NLP Method

Module 4: The Art of Delegating & Managing Time Effectively

• Paretto Principle - 80/20 Rule
• Urgent / Important Matrix - Managing Time Effectively
• Exploring Model in Delegation - 3 Easy Way (Using NLP Method)

Module 5: Values of A Talented Manager

• Exploring Core Values in Mankind
• Value Elicitation Card - Understanding Strength of Values in Manager
• 3 Hats of Leadership - When and How to Use
• Driving Values in Organization to Achieve Success

Lebih maklumat tentang Iconic Training Solutions Sdn Bhd