Overview of ISO 29001:2020
ISO 29001:2020 – Quality Management Systems for Petroleum, Petrochemical, and Natural Gas Industries
Who Should Use ISO 29001?
Organizations in the Petroleum, Petrochemical, and Natural Gas Sectors
Companies engaged in exploration, production, refining, storage, transportation, and distribution of oil & gas.
Equipment manufacturers, service providers, material suppliers, and contractors involved in the supply chain.
Organizations Seeking to Enhance Risk Management and Supply Chain Reliability
Helps manage operational risks and ensure compliance with regulatory and safety requirements.
Strengthens supplier evaluation processes and reduces supply chain disruptions.
Companies Aiming for International Recognition and Contract Eligibility
Many large oil & gas companies and government agencies require suppliers and contractors to be ISO 29001 certified.
Demonstrates commitment to quality, risk management, and regulatory compliance, enhancing credibility and competitive advantage.
Who Should Use ISO 29001?
' Improve Product and Service Consistency
Ensures high quality standards and minimizes defects in products and services.
'Strengthen Supply Chain Management
Establishes supplier evaluation criteria, risk mitigation strategies, and compliance tracking.
' Enhance Operational Efficiency
Encourages process standardization, waste reduction, and cost-saving measures.
' Meet Regulatory and Customer Requirements
Helps ensure compliance with statutory, regulatory, and contractual obligations.
'Gain Competitive Advantage
Certification opens doors to global oil & gas contracts by demonstrating superior quality and risk management practices.
ISO 29001:2020 Key Documentation Requirements
ISO 29001:2020 Requirements
Clause 4: Context of the Organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the QMS
4.4 QMS and its processes
Clause 5: Leadership
5.1 Leadership and commitment
5.2 Quality policy
5.3 Organizational roles, responsibilities, and authorities
Clause 6: Planning
6.1 Actions to address risks and opportunities
6.2 Quality objectives and planning to achieve them
6.3 Planning of changes
Clause 7: Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
Clause 8: Operation
8.1 Operational planning and control
8.2 Requirements for products and services
8.3 Design and development of products and services
8.4 Control of externally provided processes, products, and services
8.5 Production and service provision
8.6 Release of products and services
8.7 Control of nonconforming outputs
Clause 9: Performance Evaluation
9.1 Monitoring, measurement, analysis, and evaluation
9.2 Internal audit
9.3 Management review
Clause 10: Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement
MLOK’s Methodology for ISO 29001:2020 Certification
We follow a structured four-stage approach to guide your organization towards ISO 29001:2020 certification seamlessly.
Stage 1: Planning
籼Conduct a Kick-Off Meeting to:
Define implementation schedule and roadmap
Appoint a QMS Committee
Establish an ISO 29001 QMS documentation framework
Provide a fundamental understanding of ISO 29001 requirements
Stage 2: Documentation
籼 Draft and develop ISO 29001:2020-compliant documentation, including:
QMS Manual
Process Procedures (Supplier Evaluation, Risk Management, Nonconformance Handling)
Work Instructions & Forms for key processes
Risk Management Plan & Register
Internal Audit Plan & Checklist
Stage 3: Implementation
籼Provide guidance on QMS implementation, including:
Conducting ISO 29001 Awareness & Internal Auditor Training
Performing Internal Audits and reviewing findings
Conducting a Management Review Meeting
Stage 4: External Audit
' Stage 1: Documentation Audit by the Certification Body
'Address Stage 1 audit findings
'Stage 2: Compliance Audit by the Certification Body
' Address Stage 2 nonconformities
' Certification Achieved: Your company is now ISO 29001 certified!
Malaysia
