Description

Essential Supervisory Competencies

Course Duration: 2 Days

Introduction

This training program will help you to improve your organization's bottom line, by providing the knowledge and skills towards application of the essential supervisory competencies through an experiential approach, whereby participants will learn through actual doing.

Course Objectives

Upon completion of this program, the participants will be able to:

• Plan, organize, lead and control competently
• Apply the right leadership style on the right occasion towards effective execution of decision
• Demonstrate the capability of understanding a problem from different perspectives towards effective decision making

Key Content

Module 1: Managing Using P.O.L.C

• Planning is alignment vs direction using the 2Cs
  • Leading through Compass
  • Leading through Clock
• Operational Planning and organizing
• Leading at the workplace
• Four types of leadership styles
• The art of delegation
• Applying control to get the best possible results

Module 2: Be a Leader of the People, By the People for the People

• Relationship and accountability
• Manage what you can work within your circle of influence

Module 3: Effective Workplace Problem Solving and Decision Making

• The 90/10 rule - why problems crop up
• Solving complex problems with the six thinking hats
• Problem solving with the F.A.S.T principle

Module 4: Let's Put It All Together and Change Something

• Understanding continuous improvement
• Make and execute your CI plan

Target Audience

Senior executives, team leaders, supervisors, line managers, talent and high potentials of the organization that is ready to upskill themselves to lead and manage a team of people

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