Leadership 101: The 4 Managerial Essentials

Introduction

This leadership program provides you with the essential tips to lead with 'compass' to execute your departmental strategic objectives in a holistic perspective and to grow your workforce towards the desired performance.

Course objectives

Upon completion of this program, the participants will be able to:

• Apply the four perspectives of setting departmental objectives, aligned to company's business direction
• Apply the four essentials of strategic executions of departmental objectives
• Apply the four elements of leading the workforce as a coach

Key content

Module 1: Relook into company's business direction

• Why does our company exist?
  • What is our company's vision?
• What do we need to excel at, to make our company's existence relevant?
  • What are our missions?
• What do we believe in, and how should we behave?
  • What are our core values?

Module 2: Establish departmental objectives

• What should my department need to excel at
  • in the FINANCIAL perspective?
  • in the CUSTOMER perspective?
  • in the INTERNAL PROCESS perspective?
  • in the PEOPLE DEVELOPMENT perspective?
• How should my departmental objectives bring impact to
  • the company's business direction?
  • the effectiveness and efficiency of other departments?
• How should I translate my departmental objectives into SMART Goals?

Module 3: Enforce strategic execution of departmental objectives

• Strategic executive essential 1: Focus on key result areas
• Strategic executive essential 2: Act based on performance measurements
• Strategic executive essential 3: Extend trust to create high sense of ownership and accountability
• Strategic executive essential 4: Keep a SMART scorecard

Module 4: Lead and coach the workforce towards high performance

• Integrate workplace coaching as a platform to create high-performance culture at the workplace, the DIME model
• Coach to GROW the workforce

Target audience

The program is suitable for existing supervisors, managers and head of departments of the company.