Art of Relationship Building

Art of Relationship Building

Category: Communication Skills Available
For more information, visit our official website at iconictraining.com.my

Description

Art of Relationship Building

Course Duration: 2 Days

Introduction

If you have ever had a miscommunication in the workplace or in relationships, either verbal or digital, then you know that words and actions mean different things to different people. Everyday those differences in communicaton cost your business or organization a lot in terms of time, energy and money. Compounded with the communication methods and styles of the new generation, we are faced with endless situations where what we mean is not what is perceived, and what we perceived is not what was intended. Bridging those differences requires effective communication; the foundation for excellence in leadership, performance and management.

The unique 2-day, activity driven program teaches skill that boost personal productivity and relationship building through increased understanding and effective implementation of the communication process. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact when you are communicating at every given opportunity.  

Art of Building Relationship focuses on the following areas:

Learning Outcomes / Benefits

At the end of this session, participants should be able to:

Key Content

Day 1

Module 1: Overview

Module 2: Interpersonal Communication

Module 3: Being Effective in Communication

Module 4: Overcoming Challenging Situations

Day 2

Module 5: Key Pillars in Communication

Module 6: The Art of Feedback

Module 7: The Principles of Influence

Module 8: Relationship Management

More detail about Iconic Training Solutions Sdn Bhd
Iconic Training Solutions Sdn Bhd
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