We are certified retailers of DEKA Malaysia. DEKA Fans sold by our stores are 100% genuine, stocks are directed from DEKA Malaysia. Please rest assured.
DEKA Fans we sell are 100% brand new products, not display units.
1 box contains 2 units of fans. If only 1 unit is purchased, we will cut 1 box into half and repack it using bubble wrap and black stretch film.
Due to logistic restrictions, please check out maximum 2 units per order to enjoy the lowest shipping fees. Please also take note that ordering 2 units will have more safety packaging because it is the original box from DEKA Malaysia.
Official warranty for fan AC motors (3 years), DC motors (5 years) and parts (1 year) are provided by DEKA Malaysia (except Sarawak).
If there are any issues on the purchased fans, please contact our 24 hours customer service at 011-58866231.
[NOTE: Maximum quantity for fan is 2 units per order, please separate order for 3 units and above to get a safer packaging and enjoy a lower shipping cost. ]
Warranty Period:
3 years on AC motor
5 years on DC motor
1 year on spare part
On-Site Service:
West Malaysia:
- On-site service provided under warranty period
East Malaysia:
- Sarawak: No on-site service / no warranty
- Sabah & Labuan: Additional charge for on-site services after 1 year warranty period
Malaysia
