Description
BUSINESS COMMUNICATION
DURATION: 2 DAYS
TIME SCHEDULE
Time: 9:00am to 5:00pm
Lunch Break: 1:00pm to 2:00pm
INTRODUCTION
“The way we communicate with others and with ourselves ultimately determines the quality of our lives”
- Tony Robbins
In today's fast-paced corporate world, the ability to convey your ideas clearly and confidently is more critical than ever. Whether you are leading a team, managing clients, or collaborating with colleagues, effective communication is the key to unlocking your full potential and achieving professional success. This training module is designed to equip you with the skills and techniques to enhance your communication, build stronger relationships, and drive impactful results. Let's embark on this journey to transform your communication skills and elevate your professional prowess.
LEARNING OUTCOMES / BENEFITS
After completing the training, the participants should be able to:
- Develop the skills necessary for confident and effective communication
- Demonstrate effective leadership communication strategies
- Craft compelling messages for diverse audiences
- Articulate clear and focused communication goals
KEY CONTENT
Module 1: The Communication Ecosystem
- Elements in the Communication Ecosystem
- Dynamics of Communication
- What Constitutes to a Successful Communication?
Module 2: Non-Verbal Communication
- Body Language and Gestures
- Vocal Tonality and Intonation
- Facial Expressions and Eye Contact
Module 3: Personality/Behaviour Types
- Personality Traits
- Communication Style Adaptation
- Interpersonal Effectiveness
Module 4: Building Rapport
- First Impression Dynamics
- Rapport Building Techniques
- Relationship Development Strategies
Module 5: Mindset & Language of Leadership
- Leadership Mindset and Language
- Developing a Leadership Presence
- Effective Leadership Communication Strategies
- Reframing
Module 6: Active Listening
- Art of Active Listening
- Empathetic Listening and Understanding
- Effective Questioning and Feedback
Module 7: Language of Precision
- Clear and Concise Communication
- Effective Message Construction
Module 8: Power of Words & Language
- Feedback Delivery and Reception
- Persuasive Language Techniques
- Assertive Communication Skills
TARGET AUDIENCE
This business communication training is designed for individuals who play a pivotal role in shaping organizational success, including middle management, frontline employees, and those in sales, marketing, and leadership positions.
METHODOLOGY
This session employs an experiential learning approach, heavily emphasizing participant engagement and interaction. Inspired by Accelerated Learning principles, the training incorporates positive reinforcement and whole-brain learning techniques to foster optimal knowledge retention. Participants will actively participate in exercises, simulations, and group activities, constituting approximately 80% of the session time. Minimal lecturing will be employed to maximize hands-on learning.
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