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ISO 9001:2015 Awareness Training

Course Duration: 1 Day

Introduction

With over a million certificates worldwide, ISO 9001 is one of the most well known ISO standards, ISO 9001 helps organizations demonstrate that they can offer their customers consistent, good quality products and services. The ISO 9001:2015 standard was revised in response to changing market demands.

Course Objectives

Upon completion of this program, participants will be able to:

UnderstIand ISO methodology and key concepts of its management principles
Identify the new structure, terminology and concepts of ISO 9001:2015
Identify and understand key changes of ISO 9001:2015 QMS principles and clauses

Key Content

Module 1: Overview of ISO 9001:2015

The ISO methodology
The foundation of ISO
The quality management principles
Process approach
Plan, do, check, act cycle
Risk based thinking

Module 2: Key Changes in ISO 9001:2015 QMS Clauses

Understanding the organization and its context
Understanding the needs and expectation of interested parties
Action to address risk and opportunities
Organizational knowledge
Post devivery activities
Control of changes
Nonconformity and corrective action

Module 3: Implementation Strategy

Recommendation for implementation and compliance to ke changes
Discussion based on Q&A

Target Audience

Senior management, those responsible for transition their organization's QMS to meet the new requirements, ISO 9001 auditors and quality practitioners, operations personnel