详情

HR For Non-HR Personnel

Course Duration: 1 Day

Course Objectives

Upon completion of this program, participants will be able to:

Understand the various HR concepts
Understand the applications of Human Resource Management
Appreciating that HR Management is not just HR's domain but also the responsibility of all
The importance of HR management is an organization's business strategy
Identify your concerns and fears about dealing with grievance and disciplinary issues
Define the meaning of a grievance and discipline in the workplace

Key Content

Module 1: Defining Human Resources

Discussion on what human resources means. We will also complete a case study that highlights some of the challenges that a HR professional faces

Module 2: Skills Inventory

During this session, we will look at what a skills inventory is and what it's benefits are.

Module 3: Job Competencies

This session will discuss how to identify technical and performance skills needed to do a job

Module 4: Performance Review

Performance reviews are crucial part of helping an employee grow. In this session, we will explore the performance review process through individual exercise and a case study

Module 5: Grievance

What is grievance and how it develop?
Grievance handling principles
The consequences of ignoring employee grievances
General principles of grievance processes
What value does an effective grievance process add to an organization?
The grievance policy and procedure
Guideline for conducting a grievance hearing
Learn techniques to avoid getting to this stage
How to avoid employment disputes and costly tribunals
Understand employment law and the disciplinary grievance process
Understand the importance of investigation, documentation and accurate recording
Handling poor performance
Performance improvement plan
Purpose of PIP
How to establish PIP
Step by step guide

HR for Non HR