Effective Warehouse Management Skills

Introduction

This course covers the warehouse operations theories, concept and operational strategies ensuring the efficient flow of products in and out of the facility, ensuring orders are fulfilled and products are in stock. Thus, ensuring profitability and minimizing overhead and labour costs. Warehouses and inventory management are critical for the effective management of procurement and the supply chain to enable the efficient delivery of superior customer service. Warehouses and inventory controls are often overlooked and are not thought to be an important activity. Therefore, incorrect levels of inventory can be held with attendant knock-on effects to costs, availability and customer service.

Learning Outcomes / Benefits

• Analyse the issues and concepts associated with warehouse and stores management
• Design and manage warehouse operations
• Increase accuracy, traceability and reduce the variety of parts
• Understand the systems used to manage warehousing and stores activities effectively
• Identify the tools to accurately measure performance objectives

Key Content

Module 1: The Role of Warehousing and Stores

• Warehousing and the supply chain
• Strategic aspects of warehousing
• Warehouse location
• Modern warehouse operations

Module 2: Inventory, Stock Analysis and Classifying Products

• Product classification & coding
• Inventory management
• Lead time
• Demand forecasting
• Continuous or periodic stock checking
• Stock control
• Security and preventing loss

Module 3: The Warehouse and Operational Principles

• Warehouse operations
• Receiving
• Picking options
• Dispatching activity
• Organizing for flow

Module 4: Material Handling Equipment

• Forklift trucks
• Racking and shelving
• The aisle width
• Managing safety of MHE
• Regulations
• Risk assessments

Module 5: Productivity, Cost, and Service

• Key costs & productivity drivers
• Determining pricing
• Customer service
• Added value
• Warehouse layout

Module 6: People Management

• Company culture
• Work objectives and performance
• Empowering employees
• Communication
• Managing change

Module 7: Developments and Trends

• Supply chain impacts on stores and warehousing
• Global logistics
• Technology
• Political / geographical influences

Target Audience

Storekeeper, store/warehouse supervisor, warehouse operator, and personnel involved in store or warehouse operations.

Methodology

Classroom lectures, group activities, case studies, video presentations, and role playing.