Penerangan

ISO 9001:2015 Clauses Interpretation And Implementation Strategy

Course Duration: 2 Days

Course Objectives

Upon completion of this program, participants will be able to:

Identify and understand the requirements of ISO 9001:2015 QMS principles and clauses
Identify the new structure, terminology and concepts of ISO 9001:2015 compared to its previous version and the key changes
Getting ready for the transition plan to ISO 9001:2015
Develop a strategy for effective implementation of the changes at their organization

Clause 1: Scope
Clause 2: Normative references
Clause 3: Terms and definitions
Clause 4: Context of the organization
- Understanding the organization and its context; needs and expectations of interested parties, scope of the system; processes of the quality management system
Practical workshop: Identification of external and internal issues of organization
Practical workshop: Determining the needs and expectations of interested parties
Clause 5: Leadership
- Leadership and commitment, quality policy; organizational roles, responsibilties and authorities
Clause 6: Planning
Actions to address risks and opportunities; qualitiy objectives and planning to achieve them; planning of changes
Practical workshop: SWOT analysis
Practical workshop: Risk approach and action plan using risk register
Clause 7: Support
- Resources; competence; awareness; communication; documented information
Clause 8: Operation
- Operational planning and control; requirements for products and services; design and development; control of externally provided processes, products and services; control of nonconforming outputs
- Monitoring, measurement, analysis and evaluation; internal audit; management review
- Nonconformity and corrective action; continual improvement
Clause 9: Performance evaluation
Clause 10: Improvement