Synergized Problem Solving Using Analytical & Creative Thinking - Swing to Solution Consciousness

Course Objectives

• Shift paradigm from problem conscious to Solution Conscious
• Structure facts rigidly and thinking with maximum clarity to identify core issues
• Define the boundaries of the problem and breaking it down into its component elements to facilitate the initial hypothesis process
• Use various powerful tools to analyze the root cause of the problem
• Determine the analyses that must be done to prove the hypothesis
• Use of issue tree and other techniques to frame the problem in order to facilitate problem structuring
• Use various idea generation tools to generate solutions
• Learn how to use idea collection process to facilitate solutions

Key Content

Module 1: Shifting Mental Models - From Problem Conscious to Solution Consciousness

• Provoking the old mental model which is a roadblock in solving problem
• Learning and internalizing the proven method in becoming solution conscious
• Identifying and breaking the personal styles, which inhibit the paradigm shift towards solution consciousness

Module 2: The Process in Problem Solving

• Identifying if a problem exisits
• What seems to be the real problem?
• Troubleshooting - using state of the art tools to analyze the root cause
• Using various idea generating tools assist in the developing solutions

Module 3: Root Cause Analysis - Using Analytical Thinking

• Uncovering the potential root causes of the problem
• Developing hypothesis for the likely root causes
• Techniques in testing the hypothesis using analytical thinking
• Using parallel thinking in identifying and analyzing the root cause

Module 4: Synergizing Inter-Department to Solve Problems

• Understanding each departments roles and responsibility
• Clarifying each other's current issues and their expectations being solution conscious in resolving disputes
• Developing hypothesis and counter testing the hypothesis
• Managing different personalities in a problem solving discussion

Module 5: Idea Collection Process - Using Creative Thinking & Intergalactic Thinking

• Using various techniques in collecting and organizing ideas within normal thinking partterns
• Learn how to use a random stimulus to spark the generation of creative ideas or thinking process
• Using focus method to ensure that we are directing our thinking towards the needed result
• Learn how to challenge the status quo in order to determine if better options exist
• Using pattern breaking tools to produce, out of the box ideas