Lean Six Sigma Green Belt

Lean Six Sigma Green Belt

Kategori: Quality Management Tersedia
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Penerangan

Lean Six Sigma Green Belt

Course Duration: 2 Days

Introduction

Six Sigma History

American company Motorola developed a new concept of quality management process in 1986. Over the years, it has been refined and polished into a sound theory of principles and methods, aimed at business transformation through a clearly defined process. This finished product is Six Sigma.

Overview

Six Sigma Green Belt provides the necessary skills to successfully apply a field proven methodology that helps process improvement. Moreover, it positively influences data-based decision making in sloving problems and completing projects within predetermined deadlines.

Goals of Six Sigma

The concept of Six Sigma has a simple goal - delivering near-perfect goods and services for business transformation for optimal customer satisfaction (CX). Goals are achieved through a two-pronged approach:
  1. Identification of the problem
  2. Solving Problem

Objective

Upon completion of this program, participants should be able to:

Key Content

  1. Introduction
  2. History of Six Sigma
  3. Six Sigma Belts Hierarchy
  4. What is Six Sigma Green Belts?
  5. Six Sigma link with Company Vision, Objective, Measurement and Target (ISO9001:2015)
  6. 7 key Six Sigma principles
    1. Always focus on the customer
    2. Understand how work really happens
    3. Make your processes flow smoothly
    4. Reduce waste and concentrate on value
    5. Stop defects through removing variation
    6. Get buy-in from the team through collaboration
    7. Make your efforts systematic and scientific
  7. The Six Sigma Methodology
    1. DMAIC: D - Define, M - Measure, A - Analyse, I - Improve, C - Control. DMAIC is applied in the manufacturing of a product or delivery of a service.
    2. DMADV: D - Define, M - Measure, A - Analyse, D - Design, V - Validate
  8. Six Sigma Techniques:
    1. Brainstorming
    2. Root Cause Analysis / The 5 Whys
    3. Voice of the Customer
    4. The 5S System
    5. Kaizen (Continuos Improvement)
    6. Benchmarking
    7. Value Stream Mapping
  9. The Six Sigma Process of Business Transformation
    1. Define Phase

2. Measure Phase

3. Analyse Phase

4. Improve Phase

5. Control Phase

 

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