Description
Description
Model: X2P
FANVIL Call Center IP Phone
The X2P is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone. The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320x240 color LCD that guarantees both a smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P supports 2 lines and plus SRTP/HTTPS/TLS, VLAN and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service.
Key Features
- Professional IP phone customized for call center
- 2 SIP Lines, 3-way conference
- 2.8” (320x240) color-screen (Only X2P)
- Support call center headset (RJ9 port, 3.5mm port)
- Electronic Hook Switch (EHS) support for wireless headset
- LED function Keys for Mute/Hold/Call Forwarding/Headset
- Support off-hook/on-hook by pedal switch
- Support LDAP, XML Phonebook
- 10/100Mbps Ethernet, PoE integrated (X2CP/X2P)
- Compatible with major platforms: Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya etc
Technical Specifications
Generic
- 2 SIP Lines
- 2 SIP Lines
- HD Voice
- PoE Enabled (X2CP/X2P)
- Headset mode
- Optional External Power Supply (X2CP and X2P Optional)
- Requires headset
Phone Features
- Local Phonebook (500 entries)
- Remote Phonebook (XML/LDAP, 500 entries)
- Call logs (In/out/missed, 600 entries)
- Black/White List Call Filtering
- Screen saver(Only X2P)
- Voice Message Waiting Indication (VMWI)
- Programmable Soft keys
- Network Time Synchronization
- Support Plantronics wireless headset (Through Plantronics APD-80 EHS Cable)
- Support Jabra wireless headset (Through Fanvil EHS20 EHS Cable)
- Support Recording (Through Server Recording )
- Action URL / Active URI
- uaCSTA
- Full-duplex Acoustic Echo Canceller (AEC)
- Voice Activity Detection (VAD) / Comfort Noise Generation (CNG)
- Background Noise Estimation (BNE) / Noise Reduction (NR)
- Packet Loss Concealment (PLC)
- Dynamic Adaptive Jitter Buffer up to 300ms
- DTMF: In-band, Out-of-Band – DTMF-Relay(RFC2833) / SIP INFO
Call Features
- Call out / Answer / Reject
- Mute / Unmute (Microphone)
- Call Hold / Resume
- Call Waiting
- Intercom
- Caller ID Display
- Anonymous Call (Hide Caller ID)
- Call Forwarding (Always/Busy/No Answer)
- Call Transfer (Attended/Unattended)
- Call Parking/Pick-up (Depending on server)
- Redial
- Do-Not-Disturb
- Auto-Answering
- Voice Message (On server)
- 3-way Conference
- Hot Line
- Hot desking
Audio
- Wideband ADC/DAC 16KHz Sampling
- Narrowband Codec: G.711a/u, G.723.1, G.726-32K, G.729AB
- Wideband Codec: G.722
- Web-based Packet Dump
- Configuration Export / Import
- Phonebook Import/Export
- Firmware Upgrade
- Syslog
Networking
- Physical: 10/100Mbps Ethernet, dual bridged port for PC bypass
- IP Configuration: Static / DHCP / PPPoE
- Network Access Control: 802.1x
- VPN: L2TP / OpenVPN
- VLAN
- LLDP
- QoS
- RTCP-XR(RFC3611), VQ-RTCPXR(RFC6035)
Protocols
- SIP2.0 over UDP/TCP/TLS
- RTP/RTCP/SRTP
- STUN
- DHCP
- LLDP
- PPPoE
- 802.1x
- L2TP
- OpenVPN
- SNTP
- FTP/TFTP
- HTTP/HTTPS
- TR-069
Physical Specifications
- LCD x1:
- X2C/X2CP: 128x48 dot-matrix backlit display
- X2P: 2.8 inch (320x240) color-screen
- Keypad: 23 keys, including
- 4 Soft-keys
- 4 LED Function keys (Mute, Hold, Auto Answer, Headset )
- 12 Standard Phone Digits keys
- 2 Volume Control keys, Lower/Increase(Left/Right)
- 1 Volume Select key, (Page Down)
- 1.5M CAT5 Ethernet Cable x1
- Earphone bracket x1
- Back Rack x1
- 3.5mm Port x2: Headset x1, Foot pedal x1
- RJ9 Port x2: Headset x1, Monitor earphone x1
- RJ45 Port x2: Network x1, PC x1 (Bridged to Network)
- DC Power Input: 5V/0.6A
- Power Consumption: Idle 0.9~1.6W, Peak 1.6~2.5W
- Working Temperature: 0~45℃
- Working Humidity: 10~95%
- Installation: Desktop Stand
More detail about Brwood Technology
Malaysia
