Description
Managerial Effectiveness - PLOC
Course Duration: 2 Days
Learning objectives
At the end of this session, participants should be able to:
- PLAN - Adopt the concept of 'Management by Objectives' in planning for departmental effectiveness
- ORGANISE - Manage the '4M' resources effectively and efficiently when executing departmental plans
- LEAD - Demonstrate the '5R' of assertive leadership styles at the workplace
- CONTROL - Apply the 'Balanced Scorecard' to monitor the execution of departmental plans constructively
Key contents
Module 1: Planning - The foundation of successful management
- Understand the fundamentals of planning
- Determine the benefits of planning
- Relate planning and strategic operational management
- Establish effective planning via SMART goals setting and action plans
- Adopt the concept of 'Management by Objectives' in planning
Module 2: Organizing - The foundation of getting the right resources for managerial success
- Organize the '4M' resources required to execute strategic plans
- Manpower: Establish manpower arrangement, by getting the right people for the right job
- Methods: Establish methods of execution, towards doing the right things right
- Machine: Identify machine and/or material needed for execution, towards operational effectiveness and efficiency
- Money: Determine monetary requirements to implement strategic plans feasibly
Module 3: Leading - The foundation of achieving superior performance at the workplace
- Lead and motivate the workforce towards high performance
- Establish workforce cooperation and reduce workplace conflicts
- Lead the workforce with 'POWER' via positive influence
- Apply the 5R's of assertive leadership
- Apply leadership RIGHTS appropriately
- Build RELATIONSHIP professionally
- Drive the workforce towards focused RESULTS
- REPRODUCE new talents among the workforce
- Extend RESPECT to gain RESPECT
Module 4: Control - The foundation of enhancing departmental effectiveness
- Monitor workforce performance constructively
- Apply the Balanced Scorecard in workforce performance measurement management
- Financial perspective
- Customer perspective
- Internal process perspective
- Learning and development perspective
- Conduct workforce performance appraisal constructively
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