FANVIL X2P :Call Center IP Phone

Description

Model: X2P
FANVIL Call Center IP Phone

The X2P is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone. The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320x240 color LCD that guarantees both a smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P supports 2 lines and plus SRTP/HTTPS/TLS, VLAN and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service.



Key Features

• Professional IP phone customized for call center
• 2 SIP Lines, 3-way conference
• 2.8” (320x240) color-screen (Only X2P)
• Support call center headset (RJ9 port, 3.5mm port)
• Electronic Hook Switch (EHS) support for wireless headset
• LED function Keys for Mute/Hold/Call Forwarding/Headset
• Support off-hook/on-hook by pedal switch
• Support LDAP, XML Phonebook
• 10/100Mbps Ethernet, PoE integrated (X2CP/X2P)
• Compatible with major platforms: Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya etc

• 2 SIP Lines
• 2 SIP Lines
• HD Voice
• PoE Enabled (X2CP/X2P)
• Headset mode
• Optional External Power Supply (X2CP and X2P Optional)
• Requires headset

• Local Phonebook (500 entries)
• Remote Phonebook (XML/LDAP, 500 entries)
• Call logs (In/out/missed, 600 entries)
• Black/White List Call Filtering
• Screen saver(Only X2P)
• Voice Message Waiting Indication (VMWI)
• Programmable Soft keys
• Network Time Synchronization
• Support Plantronics wireless headset (Through Plantronics APD-80 EHS Cable)
• Support Jabra wireless headset (Through Fanvil EHS20 EHS Cable)
• Support Recording (Through Server Recording )
• Action URL / Active URI
• uaCSTA
• Full-duplex Acoustic Echo Canceller (AEC)
• Voice Activity Detection (VAD) / Comfort Noise Generation (CNG)
• Background Noise Estimation (BNE) / Noise Reduction (NR)
• Packet Loss Concealment (PLC)
• Dynamic Adaptive Jitter Buffer up to 300ms
• DTMF: In-band, Out-of-Band – DTMF-Relay(RFC2833) / SIP INFO

• Call out / Answer / Reject
• Mute / Unmute (Microphone)
• Call Hold / Resume
• Call Waiting
• Intercom
• Caller ID Display
• Anonymous Call (Hide Caller ID)
• Call Forwarding (Always/Busy/No Answer)
• Call Transfer (Attended/Unattended)
• Call Parking/Pick-up (Depending on server)
• Redial
• Do-Not-Disturb
• Auto-Answering
• Voice Message (On server)
• 3-way Conference
• Hot Line
• Hot desking

• Wideband ADC/DAC 16KHz Sampling
• Narrowband Codec: G.711a/u, G.723.1, G.726-32K, G.729AB
• Wideband Codec: G.722
• Web-based Packet Dump
• Configuration Export / Import
• Phonebook Import/Export
• Firmware Upgrade
• Syslog

• Physical: 10/100Mbps Ethernet, dual bridged port for PC bypass
• IP Configuration: Static / DHCP / PPPoE
• Network Access Control: 802.1x
• VPN: L2TP / OpenVPN
• VLAN
• LLDP
• QoS
• RTCP-XR(RFC3611), VQ-RTCPXR(RFC6035)

• SIP2.0 over UDP/TCP/TLS
• RTP/RTCP/SRTP
• STUN
• DHCP
• LLDP
• PPPoE
• 802.1x
• L2TP
• OpenVPN
• SNTP
• FTP/TFTP
• HTTP/HTTPS
• TR-069

• LCD x1:
• X2C/X2CP: 128x48 dot-matrix backlit display
• X2P: 2.8 inch (320x240) color-screen
• Keypad: 23 keys, including
• 4 Soft-keys
• 4 LED Function keys (Mute, Hold, Auto Answer, Headset )
• 12 Standard Phone Digits keys
• 2 Volume Control keys, Lower/Increase(Left/Right)
• 1 Volume Select key, (Page Down)
• 1.5M CAT5 Ethernet Cable x1
• Earphone bracket x1
• Back Rack x1
• 3.5mm Port x2: Headset x1, Foot pedal x1
• RJ9 Port x2: Headset x1, Monitor earphone x1
• RJ45 Port x2: Network x1, PC x1 (Bridged to Network)
• DC Power Input: 5V/0.6A
• Power Consumption: Idle 0.9~1.6W, Peak 1.6~2.5W
• Working Temperature: 0~45℃
• Working Humidity: 10~95%
• Installation: Desktop Stand