Leadership Is Action, Not Position

Introduction

Assertive capability is one of the key elements that affect a supervisor and/ or leader's credibility. Assertive decisions made by the supervisors/ leaders are crucial to the success or failure of a specific task and/ or project. This training program will help you to improve your organization's bottom line, by providing the knowledge and skills towards application of the essential supervisory leadership competencies through an experiential approach, whereby participants will learn through actual doing.

Course Objectives

Upon completing this program, you will be able to:

• Plan, organize, lead and control competently
• Apply the right leadership style on the right occasion towards effective execution of decision
• Demonstrate the capability of understanding a problem from different perspectives towards effective decision making

Key Content

Module 1: Supervising and Leading through 'Compass' towards Team Effectiveness

• The two C's paradox of building leadership assertiveness
  • Leading through 'compass'
  • Leading through 'clock'
• Operational planning and organizing
• Practice prioritization effectively - importance vs urgency matrix
• Establish focus tactically - determine highest priority
• Utilize manpower efficiently - jobs distribution
• Determine process improvement
• Four types of leadership style
  • Autocratic
  • Bureaucratic
  • Democratic
  • Laissez Faire
• Leading and controlling at the workplace
• Leadership styles and decision making

Module 2: Be a Leader of the People, By the People, For the People

• The Five Rs of assertive team's engagement
• Leadership by example
• Managing your circle of influence
• Who you are, is who you attract
• The law of suggestion
• The law of attraction
• Motivate and coach your team to make positive change happen
• Unleash your team's talent to attain positive change
• Clear the path to enhance team's level of initiative
• Extend trust to increase team's level of engagement in change
• Value team synergy towards effective positive change
• Banish team's deception to change
• Beat the common change blockers
• Win the struggle within
• Overcome procrastination
• Overcome roadblocks to change

Module 3: Effective Workplace Problem Solving and Decision Making

• Control emotion and reaction when handing a problem
• Comprehend why problems arise - the 90/10 rules
• The fundamentals of emotional intelligence in handling problems
• Understand the problem from different perspective
• Understand and appraise a problem
• Think of possible alternatives to make the best decision
• Clarify solution propose
• Balance the benefits and risk of each alternative
• Determine the best decision
• Evaluation your decision towards the right action
• Produce and enhance action plans
• Rectify potential problems
• Establish preventive actions
• Determine contingent actions