Food Bayana in Bayan Lepas has opened its first semi-automated food court, in partnership with ITG Software, known for their high-tech POS systems.
This food court spans over 23,000 square feet and can accommodate up to 3,000 people at a time. The initiative aims to blend modern technology with traditional dining practices.
How It Works:
At Food Bayana, customers use their phones to place orders, which are sent directly to kitchen kiosks.
Food preparation starts immediately, and once ready, AI robot delivery systems transport the food via an elevator to a self-collection station.
Customers scan a QR code to collect their orders. The two-story setup separates dining areas from food kiosks, streamlining the process.
Benefits for Customers:
Efficient Ordering: Quick and easy order placement reduces wait times.
Fresh Food: Assurance of freshly prepared meals.
Cashless Transactions: The digital payment system, facilitated by ITG Software’s POS technology, supports seamless, cashless transactions.
Safe Delivery: AI robots ensure quick and secure delivery to the self-collection station.
Benefits for Vendors:
Focus on Food: Automated systems handle routine tasks like order taking and payment processing, allowing vendors to concentrate on culinary excellence.
Operational Insights: POS systems collect valuable data on customer preferences and peak hours, helping vendors optimize their operations.
Technological Integration:
This project marks a significant step in Bayan Lepas’s journey to integrate technology with traditional dining. The collaboration with ITG Software showcases how technology can enhance traditional practices, offering a seamless blend of past and future.
The semi-automated food court provides an enhanced dining experience, combining efficiency with the charm of traditional food preparation.
Conclusion:
The innovative food court in Bayan Lepas highlights the potential of merging technology with tradition. It serves as an example of the possibilities when these two worlds converge, offering residents and visitors a unique dining experience.
For more information about the semi-automated food court and its collaboration with ITG Software, please visit ITG Software's official website or contact their team for a free demonstration.
Contact:
ITGuidance Sdn Bhd
Website: www.itguidance.com.my
Email: [email protected]
Phone: +6012 627 2326
Credit: Penang Foodie