RASA RAYA HAIER Promotion Terms & Conditions
The Rasa Raya Haier Promotion (“campaign”) is organized by Haier Electrical Appliances (Malaysia) Sdn. Bhd. (“Haier”). By participating in this Campaign, Participant are deemed to have read and understand the terms and conditions of the Campaign and agree to abide by them. Occasionally, we will carry out lucky draw when you make purchases for qualifying items, orders or services. The terms and conditions below govern the free gift offers/promotions on this site, we encourage all to read through with care to avoid any misunderstanding and dispute.
General
a. The following terms and conditions (“TnC”) shall apply to Rasa Raya Haier Promotion Lucky Draw Contest. (“the Draw”)
b. For the purpose of this Draw TnC, Organisers collectively means Haier Electrical Appliances (Malaysia) Sdn. Bhd. (“Haier”)
c. The Draw and campaign is subjected to the TnC stated herein and the Organiser reserves the right to vary, add, modify and/or alter these TnC as and when it deems ft. Such variations may be communicated through mode of communication deemed suitable by the Organiser. Participants are also encouraged to regularly check the Haier’s official Facebook page to ensure conformity with the latest TnC.
d. Participation in the Draw constitutes the Participant’s full and unconditional agreement and acceptance of these TnC.
1. Campaign Period
This Campaign will commence from 1st March 2025 and ends on 30th April 2025 (“Campaign Period”).
2. Eligibility
a. This Campaign is open to all Haier’s customer (end-users) in Malaysia and aged 18 years old and above. (“Participant”).
b. Permanent and contract employees, representatives, dealer, and agents of Haier and the immediate family members (i.e. spouse, children, parents, parent-in-law, brothers, sisters) thereof is not eligible to participate in this Draw.
c. The organisers reserve the right to revoke the registration of any Participant found to be ineligible to join the Draw.
3. Campaign Mechanic – Digital Lucky Draw
This Campaign consist of Digital Lucky Draw
Process
a. Purchase Haier’s product
- To join in this campaign, Participant must purchase the selected Haier Product with purchase any selected model in the Raya promotion brochure from Haier authorized dealer shop, throughout the campaign period.
b. Scan QR code and submit Lucky Draw form
- To participate the Draw, Participant is required to submit a Lucky draw form or scan the provided QR Code and upload the proof of purchase.
- Redemption period starts from 1st March 2025 and ends on 5th May 2025.
c. Entry Phase
- Participants register their details in the Lucky Draw form via QR code.
- Participants must submit the proof of purchase in the Lucky Draw form.
- One invoice/receipt with purchase any selected model equivalent to one (1) draw entry only.
- Only one (1) prize(s) per invoice per entry on all Haier product with the purchase of any selected model for the duration of this campaign period is allowed. Participant may submit multiples invoices to get the entries.
d. Automated Random Selection
- The automated random selection process of the digital lucky draw takes place at a predetermined date and time on May 2025.
e. Winner Announcement
- Winner announcement will be posted on Haier Official Facebook page on May 2025.
- Winners will be notified by Haier’s official E-mail, on May 2025.
4. Selection of Winners – Digital Lucky Draw
a. Winners of the Lucky Draw will be selected via an automated selection system in accordance with the provisions of this Clause 5.
b. The Winners will be contacted by Haier individually via email.
c. In the event Haier is unable to reach the Winners after maximum three (3) attempts in three (3) days by email, the Winners shall be disqualifying from this Campaign and shall not be entitled to any Prize.
d. The winner cannot be represented by any other person. The organisers reserve the right to disqualify any Participant who fails to adhere to this requirement.
e. All prize(s) are valid within the campaign period ONLY. All claims beyond the specific period will be consider void and will not be entertained.
f. Haier reserves the right to request relevant documentation or written proof of identification, age and place of residence of the Winners prior to the collection of their respective Prizes.
g. Haier may at its absolute discretion reserves the right to select other Participant as substitute of any Winner(s) who becomes ineligible or disqualified for any reason whatsoever without any reasons thereto throughout the Campaign Period.
h. Haier reserves the right, without prior notice, to (i) discontinue this campaign/promotion at any time;(ii) cancel or refuse any individual’s benefit from it;(iii) amend these term and conditions; and (iv) limit the number of promotional redemptions online or in-store. We are not able to offer rain checks on items that are out of stock.
i. Each winner is only entitled to win one prize. In the event a winner is picked for more than one time, the Organiser shall be entitled to disregard the second and subsequent picks and re-pick a winner.
j. The Organiser’s decision in respect of this Draw shall be final and conclusive. No correspondence or appeals should be entertained.
5. The Prizes – Digital Lucky Draw
Category |
Prizes |
Grand |
Full range of Haier Products (for selected / specific model only) x 1 winner |
Platinum |
Touch & Go credit worth RM4,000 x 4 winners |
Gold |
Refrigerator (HRF-IM480MG(B)) x 4 winners |
Silver |
Television (H50P750UX) x 5 winners |
Bronze |
Air Conditioner (HSU-10VQB22) x 7 winners |
Consolation |
Water Heater (EI38M-FP1S(MY)) x 20 winners |
a. The Prize(s) for this campaign is non-transferable, and also cannot be substituted with any other item, cash, or credit.
b. All prize(s) with purchase are on first come, first serve basis, while stock last.
c. If a customer wishes to return an order/ item which qualifies for a prize(s) with lucky draw, the transaction can only be refunded if the gift with purchased item is also returned.
d. Haier reserves the right to amend this terms and conditions without prior notice.
e. The free gift(s)/promotions are only valid for specific campaigns and may not be valid in conjunction with any other offer or promotion, unless otherwise stated.
f. In the event of any disparity and dispute, the final decision will always be Haier's prerogative.
6. Prize Collection - Digital Lucky Draw
a. The prize will be awarded to the winner(s) in 30 – 60 days from the date of the announcement. The prize distribution timeline is subject to change based on stock availability and other unforeseen circumstances. While we will make every effort to adhere to the specified timelines, winners acknowledge that delays may occur, and any updates will be communicated via e-mail. Further details regarding the prize giveaway will be communicated to the winner(s) including the venue and time of the prize collection.
b. All winners must abide by the terms and conditions of the parties arranging and/or providing for the prizes and the terms and conditions attached to the prizes, if any.
c. The Organisers shall not be liable and/or responsible for any loss of or damage to the prize once it has been received and/or collected by the winner(s).
d. In the event a winner chooses not to accept a prize, they will disclaim all rights, interests and claims to that prize and the prize will be dealt with according to the sole and absolute discretion of the Organisers.
e. Haier reserves the sole and absolute right to substitute any prize with any other item(s) of similar value which Haier will notify the Winners through any method of communication that Haier shall at its absolute discretion decide.
f. The Organisers reserve the right to request relevant documentation or written proof of identification, age and place of residence of the winner(s) prior to the collection of their respective prizes.
g. The prizes are not transferable, exchangeable for cash or any other items. The Organisers reserve the right to substitute any of the prizes with items of equivalent value without prior notice.
h. The winner shall receive the prize on an ‘as is, where is’ basis, and shall bear the associated costs, including road tax, insurance and registration fees of the prize.
i. The winner is encouraged to publicly share the prize on their social media platforms and tag the official Haier page as per the TnC.
7. Other Terms and Conditions - Digital Lucky Draw
a. The Organiser reserve the right to amend the Draw Period and the Draw mechanics at any time without prior notice. All Draw entries received after the Draw Period will be automatically disqualified.
b. The organiser reserves the sole and absolute right upon giving reasonable notice to alter, shorten, cancel, suspend or terminate this Campaign or any part thereof through any mode in the absolute discretion of Haier.
c. For the avoidance of doubt, the alteration, shortening or suspension of the Campaign Period or the suspension or termination of this Campaign by Haier shall not give rise to any claim or compensation by you or any other persons whatsoever against Haier for any losses or damages suffered or incurred as a direct or indirect result of the alteration, shortening, cancellation, suspension or termination.
d. The organiser reserves the right to change any of these TnC and/or replace the prize from time to time without prior notice.
e. By participating in this draw, the participant hereby consents to the Organisers to use, publish, exhibit, and display participants’ name, the last four digits of the ID number, image and comments in any nature or form of documentation, advertising and promotional purpose in any form of media and any reasonable manner it sees fit without additional compensation. The participants are not eligible to claim any proprietary right thereto.
f. Haier shall not be liable for any losses, damages or cost incurred or suffered by any clients as a result of your participation in this Campaign. Furthermore, Haier shall not be liable for any default of its obligation under this Campaign due to any force majeure event which includes but not limited to the act of God, war, riot, lockout, industrial action, fire, flood, drought, storm, outbreak of disease or any event beyond the reasonable control of Haier.
g. The Organiser may at its sole discretion disqualify/reject any participant who does not comply with these terms and conditions stated herein and/or found or suspected of tampering with this Campaign and/or its process or the operations of this Campaign. Tampering shall include fraudulent activities involving any act of deceit and/or deception and/or cheating with regards to this Campaign and/or Haier’s social media platforms.
h. The Organiser’s decision on all matters relating to the Draw (including the selection of the winner and the manner of administration of the Draw) shall be final, absolute and binding on the participants. No correspondence, enquiries, appeals, challenge, or discussion with respect to any decision or determination made the Organisers will be entertained.
i. Any such variation of any of the terms and conditions herein shall be binding on you and be deemed to be brought to your attention through any notice displayed at Haier’s website or Haier’s social media platforms.
j. By participating in this Campaign, you agree and consent to allow your personal data being collected, processed and used by Haier in accordance with Haier’s Privacy Notice, which may be viewed on www.haier.com/my, as may be revised or amended or supplemented from time to time (“Haier’s Privacy Notice”).
k. The terms and conditions of the Draw shall be governed by the laws of Malaysia and subject to the exclusive jurisdiction of the courts of Malaysia.
8. Campaign Mechanic - Gift with Purchase
This Campaign consist of only one-tier mechanic, namely, Gift with Purchase through redemption.
Gift with Purchase
a. Purchase the selected Haier Product from our authorized dealer shop, throughout the Campaign Period.
b. Every purchase of the selected Haier Product is entitled for one (1) free gift as stated below (“Free Gift”) and is subject to limited available quantity (unit) for redemption based on first come first serve basis.
c. Redemption period starts from 1st March 2025 – 5th May 2025.
d. Participant is required to submit a google form at (google form link) or scan the provided QR Code and upload the proof of purchase with invoice and product series number.
Selected Haier Products and Free Gift
Haier Product
|
Free Gift
|
HRF-IM758FG(SG)U1
HRF-IG585EM(GB)
HRF-IM585HG(W)
HRF-IM585HM(BL)
HRF-IM480MM(BL)
HRF-IM480MG(B)
HRF-IS729AM(SL)U1
HRF-IS729HM(BL)
HRF-IS630XM(BL)
HRF-689SI(GE)
HRF-IS609XM(BL)
HRF-IT540AG(GL)U1
HRF-IT540MM(BL)
HRF-IT540MG(W)
|
Tefal Pot
Tefal Pot
|
HUR-261NE
HUR-331NE
|
Baskin Robin Voucher RM 20
|
BD-288HEC
BD-318HEE
|
Baskin Robin Voucher RM 10
|
HWD150-BP14986ES8U1
HWD130-BP14959S8
HW130-BD14166S8U1
HW110-BD14166BU1
HW150-BP14986ES8
HWM200-BD2178S8
HWM180-BD2178S8
HD120-AR959S
|
Pillow
|
HS-13VXA06
HS-19VXA06
HS-10VSC03
HS-13VSC03
HS-19VSC03
HSU-10VRA22
HSU-13VRA22
HSU-19VRA22
HSU-25VRA22
HSU-30VRA03
|
Luggage
|
H85S800UX
|
Touch & Go credit RM 100
|
H65S90EUX
|
Touch & Go credit RM 50
|
9. Redemption Process
** Verification Redemption Form and delivery process will took up 60 to 90 days.
10. General Terms and Conditions
a. Haier reserves the sole and absolute right upon giving reasonable notice to alter, shorten, cancel, suspend or terminate this Campaign or any part thereof through any mode in the absolute discretion of Haier.
b. All gift(s) are valid within the campaign period ONLY. All claims beyond the specific period will be consider void and will not be entertained.
c. For the avoidance of doubt, the alteration, shortening or suspension of the Campaign Period or the suspension or termination of this Campaign by Haier shall not give rise to any claim or compensation by you or any other persons whatsoever against Haier for any losses or damages suffered or incurred as a direct or indirect result of the alteration, shortening, cancellation, suspension or termination.
d. Haier may at its sole discretion disqualify/reject any participant who does not comply with these terms and conditions stated herein and/or found or suspected of tampering with this Campaign and/or its process or the operations of this Campaign. Tampering shall include fraudulent activities involving any act of deceit and/or deception and/or cheating with regards to this Campaign and/or Haier’s social media platforms.
e. Haier reserves the sole and absolute right to substitute any prize with any other item(s) of similar value which Haier will notify the Winners through any method of communication that Haier shall at its absolute discretion decide.
f. The gifts are not transferable, exchangeable for cash or any other items. Haier reserve the right to substitute any of the gifts with items of equivalent value without prior notice.
g. Haier decision on all matters relating to the gift with purchase be final, absolute and binding on the participants. No correspondence, enquiries, appeals, challenge, or discussion with respect to any decision or determination made the Organisers will be entertained.
h. Any such variation of any of the terms and conditions herein shall be binding on you and be deemed to be brought to your attention through any notice displayed at Haier’s website or Haier’s social media platforms.
i. By participating in this Campaign, you agree and consent to allow your personal data being collected, processed and used by Haier in accordance with Haier’s Privacy Notice, which may be viewed on www.haier.com/my, as may be revised or amended or supplemented from time to time (“Haier’s Privacy Notice”).
j. Haier shall not be liable for any losses, damages or cost incurred or suffered by any clients as a result of your participation in this Campaign. Furthermore, Haier shall not be liable for any default of its obligation under this Campaign due to any force majeure event which includes but not limited to the act of God, war, riot, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Haier.
k. The terms and conditions of the Draw shall be governed by the laws of Malaysia and subject to the exclusive jurisdiction of the courts of Malaysia.