Troubleshooting Guide: Why Does the Label Stick to the Applicator?

Troubleshooting Guide: Why Does the Label Stick to the Applicator?


Labelling machines, such as those from Solo Labeller Technology, are designed for precision and efficiency. However, one common issue users may encounter is labels sticking to the applicator. This issue can disrupt operations and lead to wasted materials. In this blog post, we’ll explore the causes and provide a step-by-step guide to resolving this problem.

Common Causes of Labels Sticking to the Applicator
  1. Excessive Adhesive on Labels:
    • Labels with too much glue can cause residue to transfer onto the applicator.
  2. Improper Applicator Pressure:
    • If the applicator applies too much pressure during the labelling process, adhesive can stick to the applicator components.
  3. Dirty Applicator Components:
    • Adhesive buildup or residue from previous operations can cause sticking.
  4. Environmental Factors:
    • High humidity or temperature can affect the adhesive’s behavior, making it more likely to stick.
  5. Label Quality Issues:
    • Subpar labels or inconsistencies in adhesive application can exacerbate sticking problems.

Step-by-Step Troubleshooting Guide
1. Inspect the Labels
  • Examine the labels for signs of excess adhesive or inconsistencies in their application.
  • If the labels appear to be the problem, consider switching to high-quality labels provided by Solo Labeller Technology.
2. Clean the Applicator
  • Turn off the machine and ensure it is safely powered down.
  • Use a non-abrasive cleaning agent and a soft cloth to remove any adhesive buildup on the applicator.
  • Pay special attention to the rollers, blades, and other contact points.
3. Adjust the Applicator Pressure
  • Refer to your machine’s user manual to locate the pressure adjustment settings.
  • Reduce the pressure to a level that ensures proper application without causing adhesive transfer.
4. Check Environmental Conditions
  • Ensure that the operating environment meets the recommended temperature and humidity levels for your labelling machine.
  • If necessary, install climate control measures to stabilize the workspace conditions.
5. Replace Worn Parts
  • Inspect the rollers, blades, and other components for wear and tear.
  • Replace any worn parts with genuine Solo Labeller spare components to maintain optimal performance.
6. Conduct a Test Run
  • Load a sample roll of labels and run a few products through the machine.
  • Observe the labelling process to ensure the issue has been resolved.

Preventive Measures
  1. Use High-Quality Labels:
    • Solo Labeller Technology’s labels are specifically designed to work seamlessly with their machines.
  2. Routine Cleaning and Maintenance:
    • Regularly clean the applicator and other critical components to prevent adhesive buildup.
  3. Proper Training for Operators:
    • Ensure machine operators are trained to identify early signs of adhesive-related issues and take preventive action.
  4. Monitor Environmental Conditions:
    • Maintain stable temperature and humidity levels to ensure consistent adhesive performance.

When to Seek Expert Support
If the issue persists despite troubleshooting, it’s time to contact Solo Labeller Technology’s technical support team. Be prepared to provide the following details:
  • Machine model and serial number.
  • Description of the problem and any steps already taken to resolve it.
  • Photos or videos of the issue, if possible.
Our dedicated team is ready to assist you with any issues to ensure your machine operates smoothly.