E-Invoice - How to issue refund note document on MyInvois Portal.

This article provides a step-by-step guide for taxpayers to issue refund note documents on the MyInvois Portal.
 

Step 1: Start creating a new document to issue a refund note document.

 

Step 2: Add the basic information required.

There are two situations in this section:
1- There IS a reference to other invoice
2- There is NO reference to other incoice
You may adopt any of the followings method which is applicable according to your situation.
 

Situation 1: Reference to other invoice.

Situation 2: NO reference to other invoice.

 

Step 3: Add supplier and buyer information accordingly.

In case where the buyer only provide either TIN or ID number, the supplier may adopt one of the followings accordingly:


 

Step 4: Continue to fill in the remaining buyer's details.

 

Step 5: Choose the currency which your refund note document is issuing in.

 

Step 6: Add line items to your refund note document.

 

Step 7: Add the type of taxes and amount of tax which is applicable.

 

Step 8: Make sure to check the details for line items before continue to next section.

 

Step 9: You may add additional information to the refund note document accordingly if applicable.

 

Step 10: Review and confirm the document details on the summary page.

 

Step 11: Sign the document for digital validation.

After digital validation, document will be created with the pop-up below if successful.



Disclaimer: The information provided in this guide is for general informational purposes only and is not intended to serve as legal or financial advice. While every effort has been made to ensure the accuracy of the information, the company assumes no responsibility for any errors or omissions. Please consult with a qualified professional for specific advice related to your circumstances.