GUIDELINE TO START YOUR BUSINESS
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Customer Care / FAQ / Q&A
a) Items
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Select your items from TWL Website / use your own items
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Quantity
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Colour
b) Submit your Final Artwork with highest solution file
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For best results : Ai, PDF, PSD
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Acceptable : JPG, JPEG, PNG, EPS
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Name List : Microsoft Word, Microsoft Excel
c) Logo Placement : Example only
d) Pricing ( * Related to production per unit of time using and final artwork )
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Items / Apparels is based on quantity, sizes, complextion of design ( custom made ), etc
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Embroidery based on the logo design, stitch count, size, complexity, colours, etc.
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Heat Press is based on the logo design, number of colours, size, etc.
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Packing
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Courier
e) Other Services
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Normal Embroidery ( Satin, Tatami, Running Stitch )
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3D Foam Embroidery
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Glow in the Dark
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Reflective
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Light Change
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Warm Change
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Dye Sublimation
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3D Puff Heat
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Heat Transfer
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Embroidery Patches ( Applique )
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Iron On Badges
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Vinyl Sticker Embroidery
f) Confirmed Order
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For general orders, we accept online transfer or visit our shop to pay cash.
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Confirm order with deposit 50% of the quotation sum ( attach receipt details ) before we start processing the order.
g) Customise Bulk Order MOQ 20pcs
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After 50% Deposit, sample to read or preview to confirm or else, production will not start without client approval.
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Embroidery on fabric just to preview as we can change or edit the logo if have any changes without spoiling the cap.
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After approval from client, will straight to embroidery on cap.