After Sales Service

After Sales Service

  • Implement product quality law and Law of protection of the rights and Interests of consumers. Provisions on new “three guarantees” of the country are implemented for product service.
  • 12 months warranty strictly against manufacturing defects, except unduly modifications & mishandling. Damage/breakdown caused by pest issue will be borne by customer.
  • After dishwashers arrive at the site, EHS Company arranges professional and technical engineers to go to the site for installation, commissioning and training.
  • EHS Company arranges engineers to provide professional technical training to technical supervisors of responsible department for equipment.
  • EHS Company will charge reasonable repair expenses if fault occurs after expiration of warranty period of 1 year.
  • EHS Company pays return visit to customers regularly to understand use and maintenance of dishwashers. Customers may make objective evaluation for our service.
  • During the warranty period, after-sale service. EHS Company will make response in 2 hours and reach the site within 24 hours.