E-Invoice - How to reject document on MyInvois Portal.

This article provides a step-by-step guide for taxpayers to reject documents on the MyInvois Portal.

There are three methods for Taxpayers to reject documents:

1. Reject from "Documents"
2. Reject from Document Detail
3. Reject from "Submissions"

Additionally, taxpayers are also able to reject multiple documents from Recent Document VIew.



There are a few criteria need to be fulfilled before rejecting the document:

User role (Who can reject)	Receiver of the document
User permission	Reject permission is required
Document status	Status of the document must be "Valid"
Time limit for rejection	Within 72 hours after document is validated
Document References	NOT referenced by another valid document. (E.g. If an invoice is being referenced by a credit note, the invoice cannot be rejected. However, the credit note can be rejected.)

 
 

Option 1: Reject from "Documents"

Step 1: Navigate to "Documents" and select the document you wish to reject.

 

Step 2: Select the reason for rejection.

 

 

Option 2: Reject from Document Detail

Step 1: Navigate to "Documents" and select the document you with to reject.

 

Step 2: Click the "Reject" option.

 

Step 3: Select the reason for rejection.

 

Option 3: Reject from "Submmissions"

Step 1: Navigate to "Submissions" and select the document you wish to reject.

 

Step 2: Select the "Reject" option from the drop down list.

 

Step 3: Select the reason for rejection.

 

Multiple Rejections

Step 1: Navigate to "Documents" and select the documents you wish to reject.

 

Step 2: Select the reason for rejection.

Disclaimer: The information provided in this guide is for general informational purposes only and is not intended to serve as legal or financial advice. While every effort has been made to ensure the accuracy of the information, the company assumes no responsibility for any errors or omissions. Please consult with a qualified professional for specific advice related to your circumstances.